Authority: Vice Chancellor for Finance and Administration
History: First Issued: October 1, 2001. Last Revised: April 8, 2011.
University Cashier’s Website
Contact Info: University Cashier’s Office Director (919-515-6010)
1.1 To establish responsibility for payment of student accounts, define and establish disposition of delinquent accounts and other purposes.
2. THE PROCESS THAT GOVERNS REGISTRATION AND PAYMENT OF STUDENT CHARGES IS AS FOLLOWS:
2.1 Registration – General: Students who have departmental holds or who have an unpaid balance from a prior term will not be permitted to register until the hold is released or the balance is paid.
2.2 Regular Registration: Students are responsible for full payment of tuition, fees and all other debts to the University and for clearing all “Holds” by the due date established for the term. Failure to pay tuition, fees and all other debts to the University and to clear all “Holds” will result in the student’s schedule being cancelled. It is the student’s responsibility to pay amounts owed even if they do not receive a bill. Student account information is accessible via the Student Portal.
2.3 Late Registration: Students who register after the Due Date will be charged a Late Registration Fee.
2.4 Prior to the start of classes, student accounts must either be paid in full or satisfactory payment arrangements made (e.g. approved financial aid, sponsorship arrangement, etc.). If satisfactory arrangements are not in place, the student may not be permitted to register for classes or the registration may be canceled.
3. ESTABLISH WHEN A CHARGE TO A STUDENT ACCOUNT BECOMES DELINQUENT
3.1 A charge to the student account becomes delinquent 30 days after the billing due date.
3.2 Additional information, including a series of Frequently Asked Questions, can be found on the Cashier’s web page.
4. ACCOUNTS WILL BE SENT TO COLLECTION AGENCIES AND/OR WRITTEN OFF AS FOLLOWS:
4.1 Collections: Accounts of students who are not enrolled, which have an unpaid balance for a term after the due date for payment of tuition & fees for the subsequent term will be considered delinquent and will be referred to a collection agency. Interest will continue to be charged until paid.
4.2 Write-off: Accounts which are delinquent and remain unpaid at the end of the fiscal year which management has determined to be uncollectible will be written off. The balance will be removed from the Accounts Receivable records, the Account will have a “Financial Hold” placed on it with a notation that the account has been written off, and the student will not receive a transcript or be allowed to register for a subsequent term until the account is settled.
5. SPONSORED PAYMENTS – RESPONSIBILITY FOR PAYMENT
5.1 The responsibility for payment of charges for a term lies ultimately with the student. If a sponsor fails to pay the agreed amounts on behalf of a student by the last day of class for the term, the unpaid charge will be placed back on the student account and the student held responsible for payment.