REG 07.55.02 – Payment and Collection

Authority: Executive Vice Chancellor, Finance and Administration

History: First Issued: October 1, 2001. Last Revised: March 4, 2025.

Additional References: 

NC General Statute 147-86.23
University Cashier’s Website
Student Services Center Website

Contact Info:University Cashier’s Office (919-515-2986)

  1. PURPOSE

This regulation defines the responsibility for payment of all student accounts, disposition of delinquent and third-party payments, and confirms responsibility for monitoring accounts through the MyPack Portal.

  1. REGISTRATION AND PAYMENT OF STUDENT CHARGES

2.1.  Registration Holds. Students who have departmental holds or who have a hold for an unpaid balance from a prior term will not be permitted to register until the hold is released or the balance is paid.

2.2.  Payments on Student Accounts. Prior to the start of classes, student accounts must either be paid in full or satisfactory payment arrangements made (e.g. approved financial aid, monthly payment plan or sponsorship arrangement, etc. that covers their balance).  If satisfactory arrangements are not in place, the student may not be permitted to register for classes or the registration may be canceled.

2.3  Schedule Cancellation. Students are responsible for full payment of tuition, fees and all other debts to North Carolina State University (NC State) by the due date established for the term.  Failure to pay tuition, fees and all other debts to NC State will result in the student’s schedule being canceled. Students can make these payments utilizing the MyPack Portal.               .

2.4.  Late Registration.  Degree seeking students who register after the last primary billing date of the semester will be charged a late registration fee.

 

  1. DELIQUENT STUDENT ACCOUNTS

3.1.  A charge to the student account becomes delinquent 30 days after the billing due date.

3.2.  Penalty and interest charges will be assessed to student accounts in accordance with the University of North Carolina System Office guidelines and NC General Statute 147-86.23.

3.3.  Additional information can be found on the Student Services Center web page.

  1. COLLECTIONS

Accounts of students who are not enrolled, are delinquent and remain unpaid, and which management has determined to be uncollectible, will be sent to a collection agency.  Interest will continue to be charged until paid. These accounts will have a “Financial Hold” placed on it and the student will not receive a diploma or be allowed to register for a subsequent term until the account is paid in full.

  1. SPONSORED/THIRD-PARTY PAYMENTS – RESPONSIBILITY FOR PAYMENT

The responsibility for payment of charges for a term lies ultimately with the student.  If a sponsor fails to pay the agreed amounts on behalf of a student by the last day of class for the term, the unpaid charge will be placed back on the student account and the student held responsible for payment.