REG 04.25.05 - Information and Communication Technology Accessibility


1.  INTRODUCTION AND POLICY STATEMENT

1.1  NC State provides equal opportunity to its educational services, programs and activities in accordance with federal and state laws.  This policy extends to providing effective access to official NC State information and communication technology (ICT) resources.  This Regulation provides the procedures that NC State will use to meet its obligations.

1.2  All official NC State ICT Resources must conform to widely accepted ICT accessibility standards and requirements set forth below.  NC State ICT Developers are expected to present ICT-based information and services in formats that conform to these standards and requirements.  Accordingly, NC State ICT Resources will be accessible to persons with disabilities, where feasible, or a reasonable accommodation will be offered to qualified persons such as providing alternative formats or auxiliary aids and/or making academic adjustments, unless there is a fundamental alternation of the service, program, or activity or an undue hardship exits.

1.3  NC State will support the consideration of using emerging technologies as they become available or prior to purchase, while also advocating for their accessibility from their inception and as they are further developed.

1.4  This Regulation will be implemented in accordance with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, and North Carolina General Statute 168A-7.

2.  DEFINITIONS

2.1  ICT Resource is any electronically delivered information or electronic system for interacting with individuals.  This includes, but is not limited to, Web-based services, software applications, and embedded systems.

2.2  Official NC State ICT Resource is any NC State administrative or instructional ICT Resource used to deliver content or interact with individuals for administrative, instructional, or informational purposes.

2.3  An NC State ICT Developer is anyone who develops, maintains, or provides official NC State ICT Resources, including, but not limited to faculty, staff, students, volunteers, and third party entities.

2.4  ICT Accessibility Standards are the (Federal) Access Board’s Electronic and Information Technology Accessibility Standards.

2.5  Active ICT Resource is any ICT Resource currently used for administrative, instructional, or informational purposes.

2.6  Inactive ICT Resource is any ICT Resource that is not currently used for administrative, instructional, or informational purposes, but may still be available for historical purposes.

2.7  Widely Distributed ICT Resource is any ICT Resource that is available to the public or to a limited set of individuals where the functional impairments of the individuals are unknown.

2.8  Access List Controlled ICT Resource is any ICT Resource that is available to a limited set of individuals who have been granted access to the resource through an electronic list and the functional limitations of the individuals are known.

3.  PROCEDURES

3.1  NC State ICT Developers designing Official NC State ICT Resources must consider accessibility issues during initial development and prior to purchase if applicable.

3.2  NC State ICT Developers must make all new Widely Distributed ICT Resources conform to ICT Accessibility Standards.

3.3  As NC State ICT Developers make revisions to Widely Distributed ICT Resources, which are also Active ICT Resources, they must conform to ICT Accessibility Standards.

3.4  NC State ICT Developers must bring their Inactive ICT Resources, whether they are Widely Distributed ICT Resources or Access List Controlled ICT Resources, into conformance with ICT Accessibility Standards upon request as part of an accommodation for a qualified person with a disability.

3.5  NC State ICT Developers must bring their Access List Controlled ICT Resources, whether they are new or Active ICT Resources, into conformance with ICT Accessibility Standards upon request as part of an accommodation for a qualified person with a disability.  NC State ICT Developers are encouraged to make all Access List Controlled Content conform to ICT Accessibility Standards since correcting an already created ICT Resource is difficult and is ultimately more costly and time consuming.

3.6  All ICT Developers must implement a yearly review of all currently used Widely Distributed ICT Resources and Access List Controlled ICT Resources under their control which must be accessible as per Section 2.8 and continue efforts to bring them into conformity.  The Office of Information Technology IT Accessibility Services provides tools and training for departments to perform these reviews.

3.7  In order to support ICT Developers in meeting the requirements of this Regulation, the Office of Information Technology IT Accessibility Services, in cooperation with other departments, provides ICT accessibility consultation, training and, as appropriate, available resources.

3.8  Summary of when ICT Resources must meet ICT Accessibility Standards:

 

New ICT Resource

Active ICT Resource

Inactive ICT Resource

Widely Distributed ICT Resource

Upon creation

Upon revision or yearly review, whichever comes first

Upon request as part of an accommodation for a qualified person with a disability

Access List Controlled ICT Resource

Upon request as part of an accommodation for a qualified person with a disability

Upon request as part of an accommodation for a qualified person with a disability

Upon request as part of an accommodation for a qualified person with a disability

4.  REMEDY

4.1  The Office for Institutional Equity and Diversity (OIED) and the Office of Information Technology are responsible for resolving issues regarding the accessibility of official NC State ICT Resources.  Any person experiencing accessibility issues with an official NC State ICT Resource should notify the OIED.

4.2  As the OIED becomes aware of accessibility issues relating to a particular ICT Resource, it will contact the Office of Information Technology.  The Office of Information Technology will notify the relevant NC State ICT Developer(s).  The ICT Developer(s) must cooperate with the Office of Information Technology to either (1) correct the identified accessibility issues in a timely fashion, or (2) justify why modifying the particular ICT Resource(s) would create an undue hardship or result in a fundamental alteration of the service, program, or activity.

4.3  If the NC State ICT Developer fails to provide a satisfactory response to the Office of Information Technology’s inquiry or does not address accessibility issues in a timely fashion, the appropriate Executive Officer, in consultation with an accessibility compliance team if necessary, may direct the removal of ICT Resources.